Know what every chat was really about.
Your Assistant chats with visitors all day. Assistloft reads every chat for you: what they wanted, how they felt and how soon to reply. No long transcripts to dig through.
Conversations
Conversation Details
Oct 26, 9:41 AM
Conversation Intelligence
Intent
Reservation Request
Sentiment
Positive
Priority
Medium
Summary
Visitor wants a table for 6 this Friday at 7 PM and gave a name for the booking.
Key details
What you get
Every chat, sorted for you.
Teach your Assistant the answers it missed.
When your Assistant can't find an answer, the chat gets a red dot. Type the right answer once and your Assistant uses it the next time someone asks.
Assistant transcript
Customer message
Assistant reply
Answer not found
The Assistant did not have enough knowledge-base context to answer this customer question. Add a verified answer here to improve future responses.
Provide the correct answer
This answer is saved to the Knowledge Base and used for future matching questions.
Available Intents
Choose the global and business-specific intents the AI can detect.
Business Vertical
Global Intents
Vertical Intents
Labels that speak your industry.
Every account starts with 6 everyday labels like Pricing Request and Support Request. Pick your industry and Assistloft adds labels made for it, like Showing Request for real estate or Trial Pass Request for gyms.
8 industries to choose from, including restaurants, real estate, fitness, medical and retail.
How it works
Three steps. Zero digging.
Your visitors are already telling you what they want.
Assistloft makes every chat easy to read, so you can reply faster and teach your Assistant as you go.