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Knowledge Base

Give your AI Assistant the right knowledge to answer accurately every time

Build a central library for PDFs, FAQs, website content, service details, and the business context your Assistant needs to respond with accuracy and consistency.

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Sources

PDFs, FAQs, websites

Control

Curated by your team

Privacy

Company-only ecosystem

Knowledge Base import center

Turn PDFs and web pages into instant, chat-ready Q&A.

Scan company PDFs and URLs to extract ready-to-use Q&As. Review and approve.

Imported sources
7 of 20 allowed sources used. Review questions by source.
35% usage
Source
Type
Status
Questions
Approved
Imported
Actions
Enterprise_Pricing_FAQ.pdf
Enterprise_Pricing_FAQ.pdf
pdfNeeds review1410Sep 3, 2026
assistloft.com/pricing
https://assistloft.com/pricing
urlReady88Sep 2, 2026
Product_Specifications.pdf
Product_Specifications.pdf
pdfReady1616Sep 1, 2026
help.assistloft.com/faq
https://help.assistloft.com/faq
urlNeeds review64Today
Manual Q&A

Write answers yourself, no upload required.

Add questions and answers by hand, search your knowledge, sort your list, edit anytime, and delete what no longer applies.

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Knowledge Base

Questions & Answers

Filter by Question or Answer...
ID
Question
Answer
Created
Created By
Actions
104
Do you offer refunds after 14 days?
Customers can request a refund within 30 days if the order is unused.
TodayAI
103
How long does shipping take?
Standard shipping takes 3-5 business days after the order is processed.
Sep 8MR
102
Can customers reschedule appointments?
Customers can reschedule up to 24 hours before the appointment.
Sep 6CE

Built for accurate answers

Everything your Assistant needs to answer with context.

Your Knowledge Base is more than storage. It is the context behind every answer.

Bring your knowledge into one place

Create a single place for documents, FAQs, product details, and the background your Assistant needs to respond accurately.

Upload PDFs, documents and materials

Add PDFs and important materials so your Assistant can answer using the information your business already trusts.

Verify your domain and scan your website

Verify your domain and let Assistloft pull in the right content from your site.

Control the context behind every answer

Decide what belongs in the Knowledge Base and what context the Assistant should use when responding to customer messages.

Test and improve answers over time

Ask your Assistant questions, review the answers, and refine content for more accuracy and better customer outcomes.

Your knowledge is private. Always.

Your knowledge is never shared, reused, or used to train anyone else's AI.

How it works

A simple workflow for building better AI responses.

Add knowledge, verify the answers, and continuously improve what your Assistant knows.

Approved knowledge

Knowledge Base

Edit Question

Update the question and answer used by the assistant.

Question35 characters
Do you offer refunds after 14 days?
Answer158 characters
Yes. Customers can request a refund within 30 days of purchase, as long as the order is unused and includes the original receipt or order confirmation.

Customer answer

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Do you offer refunds after 14 days?
Yes. You can request a refund within 30 days of purchase, as long as the order is unused and you have the original receipt or order confirmation.
Your customers are answered from approved knowledgeRefund Policy FAQ
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Your knowledge is private. Always.

Your company's knowledge stays private, current, and fully yours.

It's never shared, reused, or mixed with anyone else's data.

Knowledge protection principles

How Assistloft handles company data

Deleted information is not retained.

Your content is used only to serve your customers.

No cross-pollination between companies. Ever.

Build an AI Assistant that answers from your company's real knowledge.

Bring your business knowledge together, refine how your Assistant responds, and create a better customer experience powered by knowledge you control.

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