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Knowledge Base

Give your AI Assistant the right knowledge to answer accurately every time

Build a central library for PDFs, FAQs, website content, service details, and the business context your Assistant needs to respond with accuracy and consistency.

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Sources

PDFs, FAQs, websites

Control

Curated by your team

Privacy

Company-only ecosystem

Knowledge Base Console

What your Assistant uses to answer

Live

Product_FAQ_2026.pdf

Uploaded and indexed

PDF

assistloft.com/help

Verified scan complete

Website

Support Playbook

12 sections synced

SOP

Answer quality review

Improving
"Do you support role-based access for my team?"
Yes. Team Admins and Team Members can be managed with role-based access so your team can collaborate while keeping permissions controlled.
Grounded in approved business information

Built for accurate answers

Everything your Assistant needs to answer with context.

Your Knowledge Base is more than storage. It is the context behind every answer.

Bring your knowledge into one place

Create a single place for documents, FAQs, product details, and the background your Assistant needs to respond accurately.

Upload PDFs, documents and materials

Add PDFs and important materials so your Assistant can answer using the information your business already trusts.

Verify your domain and scan your website

Verify your domain and let Assistloft pull in the right content from your site.

Control the context behind every answer

Decide what belongs in the Knowledge Base and what context the Assistant should use when responding to customer messages.

Test and improve answers over time

Ask your Assistant questions, review the answers, and refine content for more accuracy and better customer outcomes.

Your knowledge is private. Always.

Your knowledge is never shared, reused, or used to train anyone else's AI.

How it works

A simple workflow for building better AI responses.

Add knowledge, verify the answers, and continuously improve what your Assistant knows.

01

Upload and connect

Import PDFs, FAQs, product docs, service details, and verified website content into one organized source of truth.

02

Shape the answers

Define the information and business context your Assistant should rely on so responses stay accurate, useful, and on-brand.

03

Test, refine, improve

Ask questions like a customer would, review how the Assistant responds, and continuously improve where needed.

Your knowledge is private. Always.

Your company's knowledge stays private, current, and fully yours.

It's never shared, reused, or mixed with anyone else's data.

Knowledge protection principles

How Assistloft handles company data

Deleted information is not retained.

Your content is used only to serve your customers.

No cross-pollination between companies. Ever.

Build an AI Assistant that answers from your company's real knowledge.

Bring your business knowledge together, refine how your Assistant responds, and create a better customer experience powered by knowledge you control.

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